FAQs

Q. Do SCHUMI shoe cases come with a warranty?

A. Yes, we will replace your sneaker storage no problems if there is any issue with any part of the SCHUMI product. We offer a 3-year return policy on any problem related to our products, provided they are not affected by the customer. At SCHUMI we are committed to total customer satisfaction with the best quality and prices available.


Q. What colours do the boxes come in?

A. SCHUMI Boxes come in Black or Clear, and all doors are 100% clear perspex material.


Q. How high can they be stacked?

A. As long as your floor is more or less level, SCHUMI boxes are designed and engineered to be stacked as high as 3m. Our store displays are stacked to a height of 2.7m, against a wall, and they are very stable.


Q. What are the benefits to storing sneakers in SCHUMI boxes?

A. There are plenty of great reasons to store your sneakers, here are a few of our best.

1. Keeps your shoes smooth and crease-free.

2. Drop Front cases are ventilated to keep shoes smelling fresh.

3. SCHUMI boxes help get your wardrobe and home neat and well-organised.

4. Get your shoes on display, so you can appreciate them and show them off.

5. Keeps your best kicks protected from dust, insects and spills.


LED Cases

 

 

What shoes fit in the LED cases?

Our LED Cases will fit up to US 14 high top sneakers, or two pairs of ladies high heels side by side. Each case measures 23 cm height, 36.5 cm wide x 30 cm deep


Are the cases compatible with other SCHUMI cases?

Yes, all our cases are compatible, as we manufacture from our own factory with SCHUMI moulds, all cases will fit perfectly and tightly for stability and extra height stacking capabilities. As for other cheaper versions, you will not have to separate the stacking.


What is the difference between SCHUMI LED cases and other competitors?

As SCHUMI has our own factory, with our own moulding and machinery, we can guarantee not only the best quality on the market, but also the very best price as your purchase is similar to wholesale.


What power cable do I need?

As we value our customers, we supply x1 free 12V cable with every 10 cases, unless the order is less than 10, then they can be purchased from our shop page separately. Each plug can power up to 10 cases with no issues. We recommend if you purchase your own cable then please ensure it’s 12V powered, to give the best quality lighting, as any voltage less may not activate the lights or may have poor quality lighting effect.


What do I do if I receive broken items during shipping?

Sadly, this problem can occur due to mishandling from private couriers, but don’t worry, simply send us an image of what has broken as well as the packaging etc, and we’ll instantly arrange the replacement for you.


What if the lights are not working?

The best way to troubleshoot any issue, is to plug the faulty case into direct power. If the lights work, then this is a problem with the pin or cable connection, which may need some adjusting or securing.

If the problem persists, also check the light switch found on the front door of each case, it may need to be turned to the left or right again.

After these few simple steps, if there is still no luck, please email us at admin@schumiboxes.com, and we’ll also guide you through some steps, or alternatively we’ll send a replacement.


Dimensions:

23 cm height x 36.5 cm wide x 30 cm depth

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